This policy explains what VeraStaff collects, why, and your rights under the Nigeria Data Protection Act 2023 (NDPA) and the General Application and Implementation Directive 2025 (GAID). VeraStaff is operated by Analytical Mind Geeks Data Solutions Ltd (AMG). Our regulator is the Nigeria Data Protection Commission (NDPC).
1. Who we are
VeraStaff is a verified marketplace connecting people who want to hire (employers) with people offering informal, domestic and freelance work (workers) across Nigeria. The data controller is Analytical Mind Geeks Data Solutions Ltd. You can contact us at support@verastaff.app.
2. Information we collect
Account information
Your phone number (used to sign in), and an email address you choose to add for receipts.
Identity and verification data (workers)
To be visible on VeraStaff, a worker completes a National Identification Number (NIN) check. We may also process, where a worker chooses optional verifications: Bank Verification Number (BVN), residential address, guarantor details, referee details, and police-clearance consent. Identity checks are carried out through a licensed verification provider. The verified name from your NIN is locked to your profile.
Third-party data
If you provide a guarantor or a referee, we collect their name and phone number for the sole purpose of completing that verification. We do not display this to employers; it is used only by our verification team.
Profile and activity data
Role or roles, availability, a profile photo, a description of services, your approximate location (state and local government area, derived from your device location at registration), references and ratings, connections, reports, and saved shortlists.
Payment data
Payments for connections and verifications are processed by our payment provider (Paystack). We do not store full card details; we receive confirmation of payment and a reference.
Device and technical data
We may collect your IP address and a per-app device identifier (Apple IDFV or an app-generated identifier, never a hardware identifier or advertising ID) for fraud and abuse prevention only. This is used on our servers to detect manipulation of references and is not used for advertising or cross-app tracking.
Notifications
If you allow notifications, we store a push token to send you reminders, such as feedback prompts.
3. Why we use your information (lawful basis)
We process your information to: operate the marketplace and match employers with workers (performance of a contract); verify identity and build trust scores (legitimate interest in a trustworthy platform, and your consent for optional checks); prevent fraud and abuse, including detecting manipulated references (legitimate interest); process payments (contract); send service messages and reminders (consent or legitimate interest); and comply with legal obligations.
4. What we show to others
An employer sees a worker's profile: name, role or roles, location, trust score, verification badges (which checks passed, not the underlying details), services, and references. A worker's contact details are revealed to an employer only after the employer pays a connection fee. Guarantor and referee contact details are never shown to employers.
5. Keeping contact details in-app
To protect users, we detect and block attempts to share phone numbers, emails, or social handles inside profile text and descriptions. This keeps contact exchange within the verified flow.
6. Sharing your information
We share data only with: our verification provider (for identity checks), our payment provider (to process payments), our notification and messaging providers (to deliver reminders), and authorities where required by law. We do not sell your personal data.
7. Retention
We keep account and reputation data while your account is active and as needed for trust history. Verification inputs, including guarantor and referee contact details, are retained only as long as necessary to evidence the check, after which they may be minimised or deleted. Payment records are kept as required by law.
8. Your rights
Under the NDPA you have the right to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to data portability, and to withdraw consent. To exercise any of these, contact support@verastaff.app. You also have the right to lodge a complaint with the Nigeria Data Protection Commission.
9. Security
We use technical and organisational measures to protect your data, including encryption in transit and access controls. No system is perfectly secure, but we work to protect your information and to limit who can access verification details to our verification team.
10. Children
VeraStaff is not intended for anyone under 18. We do not knowingly collect data from minors.
11. Changes
We may update this policy. We will post the new version here with an updated date, and notify you in-app of material changes.
12. Contact
Analytical Mind Geeks Data Solutions Ltd. Email: support@verastaff.app.